We’re here for you.
A question before booking or during your stay?
Before booking
View photos, rates and availability online.
Our AI conversational agent answers your questions, 24 hours a day.
581-222-4642AI agent · 24/7Our human team
Already here? A phone number to reach our human team directly is available in your chalet.
This approach helps us keep our rates affordable while dedicating our team’s personal support to guests staying with us.
More information for your stay
For questions about your booking, you can also message us through the platform you used to book or reply to your confirmation email.
For forgotten items, damage or an outage, use the number provided in your chalet or email our property management team, Prohost Québec. Check-in is self-service with a coded lock. There is no on-site reception desk.